Member can check their point balance through the receipt that they get when do a loyalty transaction. Your staff also can check member profile and points through Moka App.

Here are the steps to check member's loyalty point and profile: 

1. Open Moka App. 
   
   
2. Open menu Point of Sale.
   
   
3. Tap on +Add Customer.
   
   
4. Search customer or member in the search bar by name, phone, or email.
   
   
5. Select the customer or member based on the search result.
   
   Note: Member and non member can be distinguished based on logo, Member will have logo  while non member will have logo .
   
   
6. On the member profile, you can see the member current point balance, the redeem history and also the point activities. Point activities consist of all member point transaction, earning points, redeeming a reward and refund. You can see the complete redeem history and point activities in Moka Backoffice.