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How to Activate E-Wallet
Notes: Click here to activate GoPay as it has a different activation process.
Watch this video tutorial how to activate e-wallet:
There are several ways to activate E-Wallet on Moka:
- Fill in the following form completely, or
Contact Moka Customer Support directly to request assistance in filling out E-Wallet activation data, or
You can also follow the steps below.
- Login to backoffice Moka.
- Select menu PAYMENTS.
- Select Mobile Payments.
- Click Activate Mobile Payment.
- You will be redirected to another page, click Activate Mobile Payments Now.
- Choose which business entity type, then click Next.
Personal: The business is run by one individual for his or her benefit.
Corporate: The business is run under a legal entity, operating under state law. - Insert your business information, such as your business name and the full address. Then, click Next.
Notes: Please ensure you insert your business full address exactly like the example given on the box because any inaccuracies will prolong the process of your e-wallet activation. - Insert your personal information, such as the photo of your identification card, name on ID card, and your ID number. Once you have filled all the following information, click Next.
- Select your bank branch name and your bank account, then click Next.
- Recheck the information you have filled out. If all is correct, then click Confirm Details.
- Your e-wallet activation submission is completed. Please kindly wait for the next notification.
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Try activating your E-Wallet via Moka backoffice right now.
Notes: The activation for each e-wallet is different. Find out the e-wallet activation duration here.
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