1. How long is the e-wallet activation process? 
   The e-wallet activation process depends on each e-wallet provider: 
   
   • Gopay
     The activation Gopay process will take 5 working days. 
   • ShoopeePay*
     The activation Gopay process will take 15 working days.
   • OVO
     The activation OVO will take 10 working days. 
     
   • DANA
     The activation DANA and LinkAja will take 5 working days. 
   • LinkAja
     The activation LinkAja and LinkAja will take 15 working days. 
     
   • Kredivo*
     The activation Kredivo will take 15 working days. 
     
   • Akulaku** (Only for Food & Beverages businesses in Jabodetabek)
     The activation Kredivo will take 15 working days. 
     
   • Alipay and WeChat Pay**
     The activation Alipay and WeChat Pay will take 3-5 days only for specific cities.
     
     
2. How can I receive e-wallet cashback promo for my outlet?
   Get your cashback promo according to your activated e-wallets here: 
   
   Gopay 
   No cashback promo since March 2020. 
   
   OVO 
   Cashback promo is approved and selected by OVO. The requirement for your outlet to have cashback promo are here: 
   • Your outlet is located in the top 4 cities in Indonesia.
   • Your outlet is included on the Account Management (AM) list. 
   • Your other existing outlets have been approved by OVO before. 
   • You have OVO EDC.
     
     DANA
     No cashback promo at this moment.
     
     LinkAja 
     No cashback promo at this moment.
     
     Kredivo 
     Cashback promo is approved and selected by Kredivo. 
     
     Akulaku
     No cashback promo at this moment.

Those are the most frequently asked questions regarding e-wallets.

If you need more detailed information, kindly access the Terms and Conditions of e-wallet use at Moka through the following link.