How to Integrate with Facebook and Instagram Shop

You must use a computer or laptop in doing these steps below. This integration process can be done by business category of Retail. 

Watch this video to see the steps:

Here are the steps to integrate with Facebook and Instagram Shop:

1. Login to backoffice Moka.
   
   
2. Select SALES CHANNELS.
   
   
3. Click Facebook & Instagram Shop.
   
   
   
   
4. Tap on Connect to Facebook.
   
   
   
   
5. Select which outlet you want to integrate with Facebook and Instagram Shop.
   
   Note: Available to select one outlet in the one integration process.
   
   
   
   
6. Click Connect to Facebook to continue the integration process.
   
   Note: Facebook and Instagram have the authority to accept or reject integration in accordance with applicable rules.
   
   
   
   
7. Learn the things you can do with this integration, then click Get Started.
   
   
   
   
8. On the Business Manager accounts section, select your business manager account who operates  the device. Then, click Continue. 
   
   
   
   Note: If your manager do not have a Facebook business account, click Create New.
   
   
   
   
9. On the Pages section, select the Facebook page you want to connect with the Facebook or Instagram Shop. Then, click Continue.
   
   
   
   Note: If you don't have a Facebook page for your online business, click Create New. 
   
   
   
   
10. On the Instagram section, select your Instagram business account if you want to integrate with Instagram Shop. Then, click Continue.
    
    
    
    Note: If your Instagram business account did not appear, click Add Profile to add your Instagram business account. You can only use Instagram Business Account to integrate with Instagram Shop.
    
    Learn how to create a Instagram Business Account here.
    
    
    
    
11. On the Catalogue section, select the catalogue to manage the stock in your Facebook or Instagram Shop. Then, click Continue.
    
    
    
    Note: If you do not have a catalogue, click Create New.
    
    
    
    
12. On the Ads accounts section, select the ads account to promote your product. Then, click Continue.
    
    
    
    Note: If you do not have an ads account, click Create New.
    
    
    
    
13. On the Pixels section, select Facebook Pixel to monitor your online business operations and ads performance. Then, click Continue. 
    
    
    
    Note: If you do not have a Facebook Pixel, click Create New.
    
    
    
    
14. Ensure the information in this page is accurate. Then, click Continue.
    
    Note: If you have not integrated with Instagram Shop, click Add Profile on the Instagram Profile. 
    
    
    
    
15. On the Manage your product catalogue and Manage business extension section, ensure the two button to show YES. Then, click Continue.
    
    
    
    
16. Click Continue.
    
    
    
    
17. Tap on Done.
    
    
    
    

Congratulations! Your online business has integrated successfully with Facebook and Instagram Shop. 

Note: The Facebook Shop activation takes up 4 weeks and the Instagram Shop activation takes up 1 week. 

Before you can accept orders from Facebook and Instagram. You have to synchronize your product with Facebook and Instagram Shop. Click here to learn the steps.